Because no single system can be 100 percent effective, USC uses multiple independent communication channels to make sure that information gets out quickly to students, faculty, staff, parents and other members of the Trojan Family in the event of an emergency.

TrojansAlert

The TrojansAlert system enables university officials to contact registered members of the Trojan Family via text message, voice-mail and/or e-mail to apprise them of emergency situations or other ongoing risks to public safety in our campus neighborhoods. (Register for TrojansAlert.)

Emergency Web Site

In the event of a major emergency, information about the status of the university is posted online at http://emergency.usc.edu. Backup Web servers are available on the East Coast if USC servers are incapacitated.

Emergency Information Line

USC's emergency information telephone line, (213) 740-9233, also provides information in the event of an emergency. The line can handle 1,400 simultaneous calls and has a backup system on the East Coast.

DPS E-mail Notifications

The Department of Public Safety maintains a list of university e-mail addresses for all students, faculty and staff that is used to distribute timely information about crimes as well as emergencies and other situations posing a risk to campus safety.

DPS Patrol Vehicle Loudspeakers

Department of Public Safety patrol vehicles are equipped with loudspeakers to assist in alerting the campus community of ongoing emergencies.

ITS Phone Messages

USC Information Technology Services has the ability to leave mass voice-mail messages for every campus phone number.

Departmental Phone Trees and On-call Teams

University departments and schools maintain emergency-notification rosters, on-call systems and phone trees to expedite emergency communications. In addition, all service units, including the USC Division of Student Affairs, have staff on call 24 hours a day, seven days a week, to respond to emergency issues involving students.